Privacy Policy

Privacy Policy

General Privacy Policy :

Part 1 - How We Handle Your Information

When you purchase items or engage services from our store, as part of the buying and selling process, we collect personal information you provide to us, such as your name, address, and email address. This applies to all our offerings, including Flowers and Plants, Laser Engraving Products, and Advertising Services.

Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.

WhatsApp Marketing: We value your privacy and your consent to share information related to our WhatsApp marketing services. We use this information to send you WhatsApp notifications (related to your orders, including checkout abandonment reminders), WhatsApp marketing promotions, and transactional WhatsApp messages, including requests for feedback.

Part 2 - Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your bank or card details, place an order, arrange for delivery or returns, or engage in any of our services, we imply that you consent to our collecting and using this information for that specific reason only.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you, continue collecting, using, or disclosing your information at any time by contacting us via WhatsApp or Email.

Part 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Part 4 - Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers. Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Part 5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Part 6 - Notification and Choice Principles

BlessingCrafts collects, stores, and uses your information to provide products and services to you. We also collect your information so you can access our website. We will also use your information as required by law. BlessingCrafts may use your information for direct marketing purposes to promote and market our products and services to you. We may use electronic means for such marketing. You can opt-out of receiving such marketing by contacting us. We do not sell your personal information to third parties for marketing purposes.

Part 7 - Retention Principle

Personal data processed for any purpose shall not be kept longer than necessary for achieving that purpose. Data subjects have an obligation to take all reasonable steps to ensure that personal data that is no longer needed for the purpose for which it was processed is destroyed or permanently deleted.

Part 8 - Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

Part 9 - Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Laser Engraving Privacy Policy :

Please note:

Product Variations:

Natural materials used in our products might vary in appearance like wood grains or colors, resulting in slight differences from website images.

Color Accuracy:

Please note that colors on your screen may slightly differ due to individual monitor settings, potentially causing variations in actual received colors.

Laser Engraving and Burn Marks:

Laser engraving or cutting may leave slight burn marks or residue around the engraved area. While we strive to minimize these marks, they might be noticeable, especially on certain materials. These are inherent to the laser process and not considered defects.

Handmade Production:

Our items are handmade, leading to slight variations (up to 1-2mm) in dimensions and element placement, such as painting and laser engraving/cutting. These natural variations are intrinsic to handmade items and add to their individual character. Due to the intricacy of hand painting, exact color replication as shown in the photos may not be achievable.

Personalization Details:

Accurate details (text, images) are vital to avoid errors during engraving or printing. Adhere to specified character limits and image requirements.

Shipping and Delivery:

Estimated delivery timeframes are approximations, not guaranteed dates. Refer to shipping policies for regions served, fees, and potential delays due to unforeseen events.

Order Modifications or Cancellations:

Kindly review your order carefully before confirming. Once the order is processed, modifications or cancellations may not be possible due to our fast processing time to ensure timely delivery.

Return Policy:

We strive for your satisfaction. If there are any concerns regarding the received product, please reach out to our customer service team. We are dedicated to resolving any issues promptly.

Shipping Damage Policy:

In cases of damage during delivery or production, provide clear evidence (photos/videos) for replacements. Damaged products meeting requirements should be returned for replacement.

Product Inspection:

Upon delivery, inspect your products promptly. Report concerns about defects or damages by taking clear photos or video

Contact Information:

For assistance or inquiries, please reach out to our customer service team during specified hours.

"Estimated Delivery: Usually within 5-7 working days after production completion. Please note delivery times may vary by location. We strive to ensure prompt delivery while maintaining the quality of our handmade items. Contact us for urgent inquiries or specific requests.

Flower & Plants Privacy Policy :

Part 1 - How We Handle Your Information?

When you purchase items from our store, as part of the buying and selling process, we collect personal information you provide to us, such as your name, address, and email address. Email Marketing: With your permission, we may send you emails about our store, new products, and other updates. SMS Marketing: We value your privacy and your consent to share information related to our SMS marketing services. We use this information to send you SMS notifications (related to your orders, including checkout abandonment reminders), SMS marketing promotions, and transactional SMS, including requests for feedback.

Part 2 - Consent How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or returns, we imply that you consent to our collecting and using this information for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either directly ask you for your express consent or provide you with an opportunity to refuse. How do I withdraw my consent? If you change your mind after opting in, you may withdraw your consent for us to contact you, continue collecting, using, or disclosing your information at any time by contacting us via WhatsApp or Email.

Part 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Part 4 - Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Links When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Part 5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Part 6 - Notification and Choice Principles

BlessingCrafts collects, stores, and uses your information to provide products and services to you. We also collect your information so you can access our website. We will also use your information as required by law. BlessingCrafts may use your information for direct marketing purposes to promote and market our products and services to you. We may use electronic means for such marketing. You can opt out of receiving such marketing by contacting us. We do not sell your personal information to third parties for marketing purposes.

Part 7 - Retention Principle

Personal data processed for any purpose shall not be kept longer than is necessary for achieving that purpose. Data subjects have an obligation to take all reasonable steps to ensure that personal data that is no longer needed for the purpose for which it was processed is destroyed or permanently deleted.

Part 8 - Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. Questions and Contact Information If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, please contact our Privacy Compliance Officer via WhatsApp or Email.